Shopify Agency · United States

Shopify expertise,
wherever
your brand is.

Axis Web Art is headquartered in New York and serves ambitious Shopify brands across the United States. Whether you are in New York, Los Angeles, Chicago, or anywhere in between we work with you directly, communicate in your timezone, and treat your project like it is the only one on our desk.

8+
US cities served
500+
Stores launched
2017
Shopify Partner since
5.0
Partner Directory rating

Shopify expertise in every major US market

We have deep familiarity with the brand landscapes and eCommerce markets of each city we serve from the DTC and fashion-forward stores of New York and Los Angeles to the B2B and wholesale operations of Chicago, Dallas, and Houston.

01
New York City
New York — HQ
Our home base. New York is the heartbeat of US eCommerce fashion, luxury, DTC, and Shopify Plus brands operating at the highest level. We have worked with NYC-based brands across apparel, beauty, homeware, and food & beverage since 2011.
Fashion Luxury DTC Shopify Plus
Explore New York City
02
Los Angeles
California
LA is the epicentre of influencer-led D2C brands, beauty, wellness, and lifestyle eCommerce. We serve brands building high-growth Shopify stores built for fast traffic, social commerce, and influencer-driven conversion flows.
Beauty Wellness D2C
Explore Los Angeles
03
Chicago
Illinois
Chicago's eCommerce market is driven by B2B, wholesale, food & beverage, and mid-market retail brands. We work with Chicago businesses migrating off legacy platforms and building robust Shopify stores built for operational efficiency.
B2B Wholesale Food & Bev
Explore Chicago
04
Miami
Florida
Miami's fast-growing eCommerce scene spans fashion, lifestyle, and internationally focused brands serving Latin American markets. We help Miami-based brands build Shopify stores designed for multi-currency, multi-language, and global-first strategies.
Fashion Lifestyle International
Explore Miami
05
San Francisco
California
San Francisco brands often demand the most technically sophisticated Shopify setups headless commerce, custom app development, complex API integrations, and Shopify Plus deployments. We are experienced in delivering at that level.
Headless Tech Brands Custom Dev
Explore San Francisco
06
Seattle
Washington
Seattle is home to a vibrant outdoor, sustainability, and lifestyle eCommerce sector. We work with Seattle brands building Shopify stores that reflect their values performance-driven, purpose-led, and built for long-term growth.
Outdoor Sustainability Lifestyle
Explore Seattle
07
Dallas
Texas
Dallas is a major retail and apparel market with a growing number of wholesale brands transitioning to DTC Shopify stores. We work with Dallas businesses modernising their eCommerce operations and reaching customers directly online.
Retail Apparel Wholesale
Explore Dallas
08
Houston
Texas
Houston's diverse and fast-growing eCommerce market spans multicultural retail, B2B supply, food brands, and industrial products moving online. We work with Houston businesses launching and scaling on Shopify with stores built for their specific audience.
Multicultural B2B Food
Explore Houston

Every service, available wherever you are

Every service we offer is available to brands across all US locations. There is no reduced service for brands outside New York — our full team works on every project regardless of where you are based.

The vast majority of our projects are delivered entirely remotely with structured discovery calls, collaborative design reviews, staged approvals, and direct Slack communication with your assigned team. Your location has never been a barrier to great work.

On-site visits are available for clients who require them particularly for enterprise and Shopify Plus engagements in the New York metro area and other major cities.

01
Shopify Store Design & Development
Custom Shopify builds from the ground up strategy, UX, design, development, and launch for DTC and B2B brands across every market.
02
Shopify Plus
Enterprise-grade Shopify solutions custom checkout extensions, B2B, high-volume operations, and the full Plus feature set delivered end-to-end.
03
Platform Migrations to Shopify
Stress-free migration from WooCommerce, Magento, BigCommerce, and any other platform zero data loss, preserved SEO rankings, zero downtime.
04
Shopify SEO & Speed Optimisation
Technical SEO audits, structured data implementation, Core Web Vitals improvement, and performance optimisation to grow organic traffic and conversion.
05
Theme Development & Customisation
Custom Shopify 2.0 themes built for your brand or existing themes extended with new functionality, sections, and integrations.
06
Support & Ongoing Maintenance
Dedicated support plans for brands that need a reliable Shopify partner on call updates, fixes, enhancements, and proactive monitoring.
500+
Shopify stores built since 2011
14+
Years serving US eCommerce brands
98%
Client retention rate across all accounts
5.0
Shopify Partner Directory rating

What working with a US-based Shopify partner actually means

Not every Shopify agency understands the nuance of the US market the customer expectations, the payment options, the tax structures, the fulfilment ecosystem, and the brand standards your customers hold you to. We do.

01 — Communication
Your timezone, your working hours
Every client gets a dedicated project lead who works in US Eastern or Pacific time. No overnight delays waiting on approvals, no scheduling calls across a 10-hour gap. We communicate in real time, on the platforms you use.
02 Market Knowledge
Deep familiarity with the US eCommerce landscape
We understand US payment preferences (Shopify Payments, Shop Pay, Affirm, Klarna), US shipping carriers, US tax compliance requirements, and the conversion benchmarks and brand standards that American shoppers expect.
03 Accountability
A legal entity you can hold to account
Axis Web Art is a registered US entity based in New York. Our contracts, invoicing, and service agreements are structured for US businesses. You are working with a partner who is accountable under US law and US business norms.
04 Access
On-site availability when you need it
For clients who want in-person collaboration — strategy sessions, design reviews, or launch day presence — we are available for on-site visits in the New York metro area and for scheduled visits to other major US markets.
05 Platform Expertise
Official Shopify Partner with a verified track record
We have been an official Shopify Partner since 2017. Our 5.0-rated profile on the Shopify Partner Directory — with 37 verified reviews — is the most transparent measure of our work. You can read every review before you decide.
06 Continuity
A long-term partner, not a one-off vendor
The majority of our clients work with us across multiple projects. We maintain a 98% client retention rate because we invest in understanding your business, your market, and your customers — not just completing a brief and moving on.

A structured process that works remotely

Every project regardless of where you are follows the same structured, communication-first process. We have refined this workflow across 500+ projects and it works just as well for a brand in Houston as for one three blocks from our New York office.

Step 01
Discovery Call & Project Brief
We start with a 45-minute video call to understand your brand, your current store, your goals, and your timeline. By the end of this call, we have everything we need to scope your project accurately. You receive a detailed proposal within 48 hours.
Step 02
Proposal, Scope & Contract
Your proposal includes a full scope of work, a fixed timeline with milestones, clear deliverables, and transparent pricing. Once agreed, we issue a US-law-compliant contract and schedule the project start date. No surprises later.
Step 03
Dedicated Slack Channel & Project Lead
Every client gets a private Slack workspace shared with our team, a dedicated project lead as their single point of contact, and access to a live project board. You always know exactly where your project stands no chasing for updates.
Step 04
Staged Reviews & Collaborative Approvals
Work is delivered in structured stages strategy, wireframes, design, development, QA with a formal review and approval at each step. You are involved at every decision point, not just presented with a finished result and asked to sign off.
Step 05
Launch & Handover
We manage the full launch domain configuration, DNS, final QA, and go-live. After launch, you receive full documentation, a walkthrough of your new Shopify admin, and a handover pack so your team can manage the store confidently from day one.
Step 06
Post-Launch Support
We monitor all projects post-launch and remain available for any issues in the days following go-live. For clients who want ongoing support, we offer flexible monthly retainer plans keeping your Shopify store performing at its best long after launch day.

Working with us from anywhere

Common questions from brands across the US about working with a New York-based Shopify agency remotely.

Ask us directly
Do I need to be in New York to work with Axis Web Art?

Not at all. The majority of our clients are not based in New York. We work with brands across the entire United States from Los Angeles and San Francisco on the West Coast to Chicago, Dallas, Houston, Miami, and everywhere in between entirely remotely.

Our process is designed to work without in-person meetings. Discovery calls, design reviews, approvals, and handovers are all conducted via video call and our shared Slack workspace. Clients consistently tell us that our communication is clearer and more structured than agencies they have worked with locally.

What timezone do you work in?

Our New York headquarters operates on Eastern Time (ET). Our project leads accommodate clients across all US timezones including Pacific, Mountain, and Central and schedule calls, reviews, and check-ins to suit your working hours.

For West Coast clients, we routinely schedule calls between 9am and 12pm PT, which falls within our 12pm–3pm ET window. We have never had a project fail due to timezone mismatch.

Can you visit us in person?

Yes. For clients in the New York metro area, in-person meetings at our offices or at your premises are straightforward to arrange. For clients in other major US cities, on-site visits can be scheduled for key project stages typically discovery and launch for enterprise and Shopify Plus engagements where the project size justifies the travel.

If you would like an in-person element to your project, mention this during the discovery call and we will incorporate it into the project plan.

How do you handle contracts and invoicing for US clients?

All our contracts are governed by US law, issued in USD, and structured for US business-to-business engagements. Invoicing is issued via standard US formats ACH, wire transfer, and major cards are all accepted. If your procurement team requires a W-9, vendor registration, or specific invoicing format, we accommodate this routinely.

Do you work with brands outside the listed cities?

Absolutely. Our listed cities are the markets where we have the deepest local familiarity and where we actively invest in community presence but we work with brands across all 50 US states and internationally. If your city is not listed, that is simply because we have not yet built out a dedicated local page for it not because we cannot serve you.

We have clients in Atlanta, Denver, Boston, Phoenix, Portland, Nashville, Minneapolis, and many other US cities. Get in touch and we will be happy to discuss your project.

What size of brand do you work best with?

We work best with brands that are serious about eCommerce not necessarily large, but ambitious. Our sweet spot is growing DTC brands turning over $500K–$50M+ in annual revenue who have outgrown their current platform or store design and need a partner to take them to the next level.

We also work with early-stage brands who are building their first Shopify store properly from the start, and with enterprise brands on Shopify Plus who need a specialist agency for complex builds, migrations, or ongoing development retainers.

What our clients say about working with us

View all on Shopify
★★★★★

"Axis Web Art developed our website. They are easy to work with, thorough, and responsive. We have been very happy with their service."

GL
Garrett Leather
Roberta Sand, Marketing Director
★★★★★

"Great work, they know how to change your theme effectively without any issues. Fixed a few tiny issues moments after identifying them. Always a pleasure to work with this team of highly skilled players."

TC
Timothy
Founder, Timothy De Clue Collection
★★★★★

"We crafted a soothing online shopping experience for Bubbaroo, a leading Australian baby sleep bag brand. Our Shopify store design and development focused on safety, comfort, and parent peace of mind."

BU
Bubbaroo
Nicole Cassey, Founder
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Ready to build your Shopify store?

Tell us about your brand, your current setup, and your goals. We will put together a clear, tailored Shopify strategy wherever in the US you are based.

No-obligation conversation · Response within 24 hours · Official Shopify Partner since 2017